Our Policies

 

Return Policy

Morod Apparel accepts returns of online purchases within 21 calendar days from the date of delivery i.e., the return shipment must be postmarked within 21 days from the receipt of your order. Shipping costs are non-refundable. Merchandise must:

Exchange Policy

To better serve you, Morod Apparel does not offer merchandise exchanges at this time. In order to get the right color, size, or item the fastest way possible, you must place a separate order for the new merchandise desired and request a return of the original merchandise.

 

Not be worn, altered, washed, or damaged
Be returned in their original packaging with the tags attached
Not be a final sale or non-returnable item

 

 

Morod Apparel reserves the right to refuse a return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be granted.

If the return merchandise is accepted, a full refund, minus the original shipping costs, will be issued to your original form of payment.
Morod Apparel will not assume responsibility for reimbursement or compensation in the event a return package is lost, stolen or mishandled by the shipping carrier. Please retain all shipment tracking information for your records.


Return Instructions

Simply mail your item(s) back to us and include your sales invoice documenting the reason for the return using the following reason codes:

 

Reason for Return Reason Code Reason for Return Reason Code
Item did not fit 001 Item arrived damaged 004
Quality of item is not as expected 002 Error in the order 005
Item not as pictured 003 Changed mind 006